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"I am a retired ear, nose and throat surgeon in Sydney who now does a moderate amount of medicolegal work and also extensive study and research in viticulture. Since the beginning of 2008 I have used OTS as a transcription service for all my medicolegal reports and for all my university reports including assignments, papers and research thesis. I have found both Naomi and David to be highly efficient and expert with a very quick turnover of reports after they are dictated. If there is any problem it is very easy and quick to either ring/email Naomi or David and the problem is sorted out very quickly.
Some colleges use overseas typing services in India or the Philippines. While these may be marginally cheaper, nothing can substitute for having a native speaking Australian ,who intuitively understands what you are trying to say, typing your words AND who can be instantly contacted to discuss setups, problems etc.
I highly recommend OTS for any kind of online typing service, whether it be medical, non-medical or scientific - they will deliver."
Dr Peter Noyce
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Benefits of Outsourcing your Transcription
The benefits of outsourcing are well documented accross many industries. Subcontracting. Support. Managed services. However you
define it, outsourcing has become the hot, creative solution that
is helping more and more professionals do more
with less. Less money. Less time. Less resources.
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When you outsource your entire transcription process, you
no longer have to own a dictation system or invest in a typing
platform.
In fact, all your capital expenses for supporting dictation and
transcription are greatly reduced because you no longer have
to own or maintain them.
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There are some things you just can’t control, no matter how
hard you try. Report volume and staffing are just two of them,
as these variables fluctuate without warning. Having to react
to these challenges at a moment’s notice can bring your day,
department, and transcription process to a screeching halt.
By outsourcing all of your transcription — or even
just the overflow — you can cost-effectively manage sharp
increases in report volume or a shortage in staffing without
having it impact your turnaround time, workflow or quality.
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Managing transcription
in-house can be a costly proposition. With many
overlapping layers to manage — from dictation and transcription to servers, networks and archiving — there are variables at every
turn, eager to steal your time and budget dollars.
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If you are managing your transcription process in-house, then
most likely you are also carrying fixed labor costs that are
putting a strain on your budget. Qualified and experienced transcriptionists
are imperative to the success of your transcription process. Yet,
hiring such staff as Full- Time Employees means hight fixed costs.
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One of the easiest ways to shorten the accounts receivable
cycle is to streamline your transcription process. If you manage
your own transcription, you are managing people, technology, turnaround time, and all
the possible variables that come with it. By outsourcing your
transcription, you greatly simplify workflow. What was once
ten steps can be reduced to five. This allows you to better meet
24-hour and even 12-hour turnaround time, but also realize
soft cost savings that can be very meaningful. And ultimately,
shorten your accounts receivable cycle.
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